3.1. Sportswear (leggings, tops, sets, shorts)

3.1.1. Returns will only be accepted if the garment has not been worn, washed, or altered.

3.1.2. Returns of garments with makeup, deodorant, perfume, or signs of wear will not be accepted.

3.1.3. Garments must retain their interior and exterior labels intact.

3.2. Socks

3.2.1. For hygiene reasons, returns or exchanges on socks are not accepted once the original packaging has been removed.

3.2.2. Returns will only be accepted for manufacturing defects reported within 3 calendar days of receipt.

3.3. Jewelry

3.3.1. For safety and hygiene reasons, returns or exchanges on jewelry (earrings, rings, necklaces, bracelets, etc.) are not accepted except in cases of manufacturing defects.

3.3.2. In case of a defect, the customer must notify it within a period of no more than 3 (three) calendar days after receiving the product, sending clear photographs of the damage.

3.4. Accessories

3.4.1. Accessories may only be returned if they are unused, unaltered, and in their original packaging.

3.4.2. Returns will not be accepted on promotional or clearance items.